Just follow the below step by step instruction hopefully your problem will solve.
Step-1: Going to your phone 'Settings' option and click 'Storage' option :)
Step-2: Then click the 'Cached data' option for clear your phone all cache data :)
Step-3: After clicking the 'Cached data' you will show like same as below interface, press ok button :)
Step-4: This is final step go to your phone 'Backup & reset' option then click 'Factory data reset' option hopefully your problem will be solved. Have fun...
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